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Shipping & Returns

Shipping and Delivery Policy

When you purchase goods from our Site, all goods will be delivered through one of the following methods:

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  • Standard Delivery: Usually takes 4-6 business days by post

  • Express Delivery: takes only 2 days

 

Delivery will take place as soon as reasonable possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

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You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Canada your purchase maybe subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local custom office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

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You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

RETURN & EXCHANGE POLICY

Refund requests must be made within 7 days after receipt of your goods.

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We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is in wrong size

 

Refunds do not apply to the following goods:

  • If tag is removed from clothes.

  • If the piece of cloth is torn.

 

Refunds for services:

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We provide refunds for services sold on our Site as follows:

  • The services will be fully refunded if the services are cancelled at least 48 hours before the services were scheduled to be provided.

 

Return Policy

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Returns can be made by mail. To return a good by mail, follow the following procedure:

Pack the items and attack the return label that was included in your package.

Go to your nearest post office and pay the necessary postage.

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